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Million Dollar Memberships
The Secrets Behind Building
A Multi Million Dollar Empire With Membership Websites
Introduction:
Simon Hodgkinson, Jeremy Gislason and Terry Telford recently recorded a
tell-all TeleClass that showed attendees how to create a multi-million
dollar empire with membership websites. The following excerpts were
taken directly from the TeleClass.
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You're about to:
- Learn the secret to successful
brainstorming and planning
- Discover how to roll out a successful
prelaunch
- Witness the inner workings of a
successful launch
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Brainstorming And Planning
Simon:
Just to correct you, Terry, it was $1.7 million in 7 days.
When it comes to the brainstorming and planning, the
first thing is, we have a good knowledge of the market place. Jeremy and
I spoke to people who have lost hundreds of thousands of dollars
marketing and promoting to markets they weren’t familiar with. People
that are incredibly successful in their own businesses and their own
market went somewhere they didn’t know, they hired knowledge and it just
did not work.
I think that’s one thing that’s been a real advantage
for us, we have a good knowledge of the marketplace, because in reality
we are our own customer. If you are you’re own customer, it gets you
fifty percent of the way you need to be to brainstorm, because you know
you want and by default, what the market wants.
I sell products online, Jeremy sells products online,
we know what the problems are and we now what the issues are that affect
our work. The people in our market place are affected by the same issues
we are. I know if something’s not working for me, or if there’s
something that I need for my business, there’s a very good chance
there’s going to be big demand for it.
What we do is not rocket science. We sell information
of physical products online or use the internet to promote offline
products. That’s all there is to it. If something is not working for me,
I know its not working for thousands of people out there. That’s a great
start. Know the market place.
But intuition can be risky. The key thing is, listen
to your customers. We ran a big survey a little while ago. 3,500 people
took part in the survey and gave us valuable information about the
market. They were doing the same thing as we were. They were selling
products online. So we asked how we could help them. What didn’t they
have in their businesses? What did they need? What did they want to
learn? How much money they make? How much money they want to make? What
caused them the biggest problems? All those sorts of questions.
The first part of the survey was multiple choice, the
second part was open ended questions like tell us what you want, if you
could have anything, what would it be. And literally we sat down for
nearly a month and read through all of the answers and picked up ideas.
At that point, I don’t think anyone had done a survey that got such a
great response. That was gold for us. We listened to the customers,
listened to the market place, and listened to what people were
complaining about.
The easiest formula for creating a product is, find
problems that a lot of people are complaining about and provide the
solutions to the problem. That’s a great way to start a brainstorming
session.
Going back to working with a partner, Jeremy and I
bounce ideas off each other all the time. If I get a great idea, I tell
Jeremy and he either says, wow that’s a great idea or you know Simon
that’s crap. And I go away sulking and the day after I realize he was
right.
What Jeremy does though is, he says if you do this,
this and this it might work. So we said we knock ideas between each
other backwards and forwards. And ultimately it’s a great way of
brainstorming, rather than sitting there with your pencil and a notepad
and just thinking of ideas on your own.
It’s also important to bounce ideas off people in
your marketplace, people that know what you’re talking about. Sometimes
I say things to my wife and I just get a blank look. You’ve got to talk
to people in your market place. Talk to your customers and if you have a
business partner bounce ideas around with them.
That’s how we came up with the software that made up
the main part of MME3. We gave our customers the software we were using
to run our membership sites.
I know a lot of marketers who wouldn’t have dreamed of giving away their
prize technology or the secret software, but it’s the best thing we
could offer. And it brought in $1.7 million.
So the big pay off was by sharing and giving a great
value. The problem we had initially was the software was custom built
for the application we use it for. But we realized not everybody would
want to do what we did. People need more flexibility and more control. I
bought software and membership style management systems in the past and
it was not flexible enough. So we had to reconfigure the software so
people could use it for different things.
While we were redesigning things, Jeremy and I were
like two kids opening the front door of the sweet shop, because we had a
very good program behind us so that was a bonus. We sat down and we
brainstormed how we could make it fantastic.
Now six months down the road, it’s a whole lot better
than it was in June. In six months time, it will be better still and six
months on, it will be better still and that’s because we listen to what
people want. We have a forum for members and we recently polled members
to find out what plug-ins they wanted for future releases. We have a
suggestion box built right into the software. If you would like to
submit an idea it comes to a control panel on our site and we get to
read through all those and see what things people want. Then Jeremy and
I discuss things with the programming team and that’s how it works. It’s
a joint effort. I think that’s the big thing, two big things I would say
is listen and brainstorm with business partners and groups of marketers
that you have put together. Ask your customers what they want. If you
ask people what they want, they will tell you willingly and you learn
from that.
Prelaunch Secrets
Jeremy:
If you have a really good pre-launch, you can basically just put up an
order button and people will buy it and you don’t need good sales copy.
But during the planning stages, plan how you can somehow provide value
to everybody out there in your target market. Some kind of value or
content to get attention. You can give away free reports, free books,
movies, audios, all kinds of stuff. But it has to be good stuff. You
can’t just give away a free report that’s 5 pages long and is a sales
page for your product, that’s no good. You’ve got to give actual
content.
That was one thing we did during the planning. We
thought, how can we give away free content, we made a free report that
we released, we made preview movies. Simon made some really cool videos
about what you could do with the software. I think that was the big
factor in a lot of people’s decisions, because they saw these videos and
it had the wow factor. And the goal of that was to show people what it
could do.
The goal of the mastermind series audios releasing
them as a tips series was not so much to get the image of buying an
audio series, but more the mindset. We didn’t want people who were not
entrepreneurs to buy MME 3. We wanted serious people who were going to
buy it and use it for their businesses. Use the product for their
businesses and actually be serious about it.
We wanted to help people with their mindset. All the
customers got the entire 10 volume set. Each audio was 1-2 hours long.
And it’s just solid content. There’s no selling at all in those audios,
it’s solid content for people to listen to. And on top of that, we even
had videos made to show people, step by step how to resell them. We
basically put together different parts of the package, because you can
give somebody the so called keys to the "Ferrari" but if they don’t have
their license they’re going to crash. So we gave people the software to
build the business and the mindset to make things work. That was the
goal of the mastermind series.
We also gave them some other products like jv zone,
member to member offer zone, and other services. Everything had a
purpose. A lot of people didn’t see it all come together like we did,
but everything did actually have a purpose.
So when you’re planning, make sure everything has a
purpose, make sure there’s a reason why you’re doing things. Make sure
you understand your market and try to provide as much free content as
you can during your pre-launch to get attention. Basically, make
products that you can sell for 10 dollars, 50 dollars, 100 dollars or
more and give them away. People are going to be thinking wow this is
cool, this guy is giving me this for free. Wow I can’t wait to see what
he’s selling. I think that’s really important.
Also, while you’re planning, you have to be in
constant communication with people like your affiliates and your jv
partners. You could hire an affiliate manager if you want, but when
working with jv partners, I like to do that personally. It’s important
to build that relationship.
I sit down and write personal emails and email them
individually. I don’t want to have somebody else mail or email jv
partners, I think its kind of cold. So keep in contact with your warm
contacts, with all your partners involved.
I did that for several months during the MME 3
pre-launch. All of our top producers on the launch were people we have
good working relationships with. And we’re in constant contact with
them. We talk on Skype, MSN, email back and forth, things like that. So
it’s really important to plan your launch strategy. Is it going to be
just you, or are you going to have partners help you launch it? If you
have a list of a million people, I guess you can launch your product
alone. Even if you have ten thousand people on your list, you can just
launch your product yourself, if you want to, as long as your list is
responsive.
But if you involve partners, you can do much more and
cover more ground. There’s so many more areas you can reach. Start
getting word of mouth, people talking about you, and that's another key.
You’ve got to manage all that and make sure you’re very open with your
partners. Show them your products, give them full access, tell them what
you’re doing, tell them exactly what’s going on. Don’t blow smoke or
hype things up. Be very straight with your partners, because they
understand business. They’re not just part of the herd. Work with them
one on one.
You also have to decide on the software your going to
use to run your business. Who's going to write your copy? Where are you
going to market? There’s a lot of things you have to decide, depending
on your product. Basically like Simon said, it’s good if you have
someone to talk to about it in the planning stages, because if you’re by
yourself, its really hard. You can do it, but its a lot easier if you’re
talking with other people. So I suggest trying to find somebody to work
with on it or if you do it by yourself, try asking other people for
their opinion as you’re going along. And when you’re finished, ask their
opinion again.
There are a lot of things involved in the planning
stages. You’ve got to plan the building of your product, the
development, the marketing, the pre-launch, everything. You've got to
plan.
Every product is different, so I’m just telling you
what we did for ours. But you can apply this same strategy in any
market. Plan how to build it, plan how to launch it, plan on giving away
free content during the pre-launch, that kind of thing. Hopefully
anybody can have a successful launch doing that.
Super
Successful Launch
Simon:
It was absolutely crazy. Seriously, I think the week we launched MME 2,
we were probably working 18 hours a day just replying to emails. We
literally got to the end of MME 2, we’d done the best part $700,000 and
we were like that was great, see you tomorrow. That’s not how you want
to be, but we were literally exhausted. The build up of the things is
tiring enough, but then to just get hit with email after email after
email after email and you have to reply, because it could be sales vs.
losing sales by not replying. You can have people that can’t find
something in the site and they need help or whatever.
So have a support desk with support tickets to
respond to people. Make sure that the login on the site is working.
Anything that goes wrong in those early stages during the launch can be
a disaster and cost you major, major stress.
Planning is boring, we know its boring. Everybody
hates planning, but its very, very important. I think in the first hour
of MME3, when that went live, we generated somewhere in excess of
$100,000 in sales. Now can you imagine what would have happened if that
site crashed? I don’t like the idea of loosing $100,000.
Not only that, if your jv partners and your
affiliates are promoting your launch at 9 o'clock in the morning and at
10:30 something breaks, there’s nothing worse.
Something else you have to keep in mind when you’re
doing a launch is you’ve got to create a reason to get people to order
now. A million and one things can happen in the sales process and if you
don’t get the sale, you’ve blown all the time and effort and in some
cases the money you’ve invested in the pre-launch process. One of the
ways to get sales is to add bonuses for the first number of people who
order. One of the MME3 bonuses was this call.
Now here’s the thing, you could use another tactic
like increasing the price after the first 100 orders or the first people
who order the product get hundreds of bonuses. The orders in that first
hour or the first few days can be huge because everyone is scrambling to
get in on the lowest price or claim the bonuses, but once the bonuses
have gone or once the price goes up, the orders drop massively.
I spoke to people that run firesales where the price
starts at $97 and then goes to $197 in day 5. In day 5 they might as
well go home because there’s nothing coming in.
We wanted to create an incentive for MME 3 to get
people to order now. We used bonuses to do that. We had a whole series
of bonuses that were on the site, but we didn’t want to have a lack of
bonuses affect sales for the rest of the seven days. If we decided the
first 100 people were going to get this, the next 100 people are going
to get that, by day 2 the bonuses would have been long gone. There
wouldn’t be a thing left on the page.
Because we didn’t want the bonuses disappearing off
the page to affect sales, we actually built the Stampede Manager
plug-in, and basically what happened was all the bonuses stayed on the
page. I think we have 10-12 bonuses on the page. If people were one of
the first 100, they got to pick 4 bonuses, the next 100 got to pick 3
bonuses and it kept decreasing. So even somebody coming in 23 hours and
59 minutes of day 7 still had the chance to get the top bonus.
Jeremy and I have discussed this and our educated
guess is we increased sales somewhere between 10 and 15% because people
were always able to access the bonuses. 10 or 15% is nearly $200,000. So
make sure you use the stampede manager in your launch, because it will
make a lot of difference in your sales.
But again, make sure you get everything working prior
to your launch. It’s really critical. Jeremy and I promoted for someone
in the past and 3 minutes into the launch we blasted out an email to
150,000 people and the site went down. So the next time that person
asked us to promote their offer, my mind wandered back to the day that I
had to spend 24 hours replying to my own subscribers apologizing for
sending them to a page that didn’t work. So make sure that everything
works. It’s really critical.
--- End Report ---
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The Secrets Behind Building A Multi Million Dollar
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